Hotel Policies Dubai: What Every Guest Must Know

Planning a stay in Dubai? The city’s hotels look luxurious, but they also have strict rules that can catch first‑time visitors off guard. Knowing the basics before you walk through the lobby saves time, money, and awkward moments.

Who Can Stay and Who Can Visit?

Most hotels require a valid passport and a credit card at check‑in. Some properties ask for a visa copy if you’re staying longer than 30 days. Unmarried couples are generally allowed to share a room, but a few upscale hotels still request proof of marriage. If you’re traveling with a friend of the opposite sex, bring both IDs—you might be asked to show them.

Overnight guests are common, yet many hotels limit the number of extra visitors per room and may charge a small fee. When you bring someone into your room after hours, the front desk often needs a written request or a quick phone call. Always ask the staff about their visitor policy to avoid a surprise charge.

Alcohol, Smoking, and Noise Rules

Alcohol is only permitted in licensed hotel bars, restaurants, and your private suite if the hotel offers in‑room mini‑bars. Bringing your own bottles is usually prohibited and can lead to a fine. If you want to enjoy a drink, check whether the hotel allows room service alcohol delivery.

Smoking rooms are clearly marked. Most hotels ban smoking in the hallway, lobby, and public areas. Some even forbid vaping inside the building. If you break these rules, expect a hefty cleaning fee.

Noise rules are taken seriously after 10 pm. Loud music, parties, or even excessive foot traffic can trigger a warning or a penalty. Use headphones and keep conversations at a reasonable volume if you’re in a shared space.

Check‑In, Check‑Out, and Extra Fees

Check‑in usually starts at 2 pm and check‑out is by 12 noon. Late check‑out can be arranged for a fee, but only if the hotel isn’t fully booked. Early arrivals might be stored in a luggage room until your room is ready.

Be aware of extra charges: minibar consumption, room service, resort fees, and “tourist tax” that many hotels add to the bill. These costs can add up quickly, so ask for a detailed price list at the front desk.

Special Situations

Traveling with pets? Only a handful of hotels accept animals, and they often require a pet deposit. Same‑sex couples face the same rules as opposite‑sex couples—most modern hotels don’t discriminate, but a few boutique hotels may have older policies. If you’re unsure, a quick call to the hotel’s reservation desk will clear things up.

Finally, remember that Dubai’s cultural expectations influence hotel behavior. Public displays of affection are modest, and any indecent conduct can lead to eviction. Respecting local customs keeps your stay smooth and enjoyable.

By keeping these hotel policies in mind, you can focus on what matters—relaxing in Dubai’s stunning skyline, exploring the souks, and enjoying world‑class service without any unexpected hiccups.